Kloppers vs Mr Mattress: Direct Manufacturer or Big Retailer?
Kloppers vs Mr Mattress: Direct Manufacturer or Big Retailer? (2026)
Last checked: 26 July 2026
Short answer: Kloppers is a South African retailer trading since 1967, stocking memory foam, pocket spring and hybrid mattresses including Rest Assured. Mr Mattress is a manufacturer selling direct, from R2,399, with a 365-night home trial. Kloppers' own returns policy states plainly: "the policy does not make provision for any comfort issues."
home trial, no minimum hold
on Active, Revive and Hybrid
across South Africa
South Africa
Verdict
Verdict: Mr Mattress wins clearly on the trial. Kloppers is upfront about it in their own terms and conditions: their returns policy doesn't cover comfort at all - only factory faults, with supplier approval required before any exchange. If the mattress simply isn't comfortable, that's not covered. Mr Mattress exists specifically to cover that gap: 365 nights, no minimum hold.
Last updated: July 2026.
What each of us actually is
Kloppers has been trading since 1967, "the price cutters," stocking memory foam, pocket spring and hybrid mattresses including the Rest Assured range, across firm, medium and plush support levels.
Mr Mattress is a manufacturer. We make our own foam and memory foam mattresses in South Africa, plus one Bonnell coil-and-foam Hybrid, and sell direct online and through our own stores at one fixed price.
What Kloppers' own policy actually says
Kloppers carries a 2-year guarantee and 20-year service warranty on defects - a real, long-sounding number. But their published returns policy is explicit about its limits: exchanges require prior approval from the supplier and only apply to apparent factory faults. Their own wording states the policy "does not make provision for any comfort issues" - meaning if a mattress is simply too firm, too soft, or otherwise uncomfortable, there's no built-in path to exchange it.
That's exactly the gap Mr Mattress's 365-night trial closes: it exists specifically for comfort, separate from and in addition to our warranty against defects.
Side by side
| Feature | Mr Mattress | Kloppers |
|---|---|---|
| Comfort trial | 365 nights, no minimum hold | Explicitly not covered - policy states no provision for comfort issues |
| Warranty | 3 years Comfort Foam, 10 years Active, Revive and Hybrid | 2-year guarantee, 20-year service warranty on factory faults only |
| Exchange conditions | No approval needed - it's your right within the trial | Requires prior supplier approval, factory fault only |
| Specs published | Yes, on every model | Depends on the brand stocked |
Where Kloppers genuinely wins
Heritage. Trading since 1967, a long-standing name known for value pricing.
Brand access. Rest Assured and other established names in one place.
Where Mr Mattress wins
Comfort is actually covered. 365 nights, no approval process, no "factory fault only" condition.
Published specs. Every model's construction is public, tested to EN 1957 on the Hybrid.
Shop the Revive Memory Foam Browse the full range
Frequently asked questions
Does Kloppers offer a comfort trial?
No - their published returns policy states explicitly that it "does not make provision for any comfort issues." Exchanges require supplier approval and apply only to apparent factory faults. Mr Mattress gives every model 365 nights specifically to judge comfort, with no minimum hold and no approval process.
What is Kloppers' warranty?
A 2-year guarantee plus a 20-year service warranty on defects, but this covers manufacturing faults, not comfort. Mr Mattress covers 3 years on Comfort Foam and 10 years on Active, Revive and Hybrid, backed separately by the 365-night comfort trial.
Does Mr Mattress make a memory foam mattress like Kloppers stocks?
Yes - the Revive, built for pressure relief and side sleepers, from R4,899, with the construction published.
What about back pain or firm support?
The Active Foam is our high-density option for firm spinal support, and the Hybrid uses a Bonnell coil core tested to EN 1957 for buyers who want that classic spring feel.
Kloppers details on this page were sourced from kloppers.co.za, including their published returns and refunds policy, last checked 26 July 2026. Retail prices and promotions change often - always confirm current pricing and terms directly with the retailer before you buy.
Ready to compare for yourself? Shop the Mr Mattress range or see the full range specs. Questions? Call 087 087 1610 or visit one of our stores across South Africa, with more opening.
See how Mr Mattress compares to every major brand and retailer →
We've been making foam mattresses in South Africa for over 15 years. Our head office and main factory are in Bloemfontein, and we manufacture through our own and approved partner facilities in Gauteng, Cape Town and East London. MR MATTRESS (PTY) LTD, 47 Piet Human Street, Bloemfontein | CIPC Reg No: 2024/177332/07 | 087 087 1610